Your Contract with Star Clippers Holiday

These terms and conditions should be read carefully.
Subject to the following paragraph, any Booking for a Star Clippers Holiday is accepted upon
these terms and conditions. Please inform Fred. Olsen Travel Ltd directly if prior to making
a Booking you wish to raise any objection to any part of these terms and conditions. Please
note that where a holiday is purchased from another holiday operator that includes a Star
Clippers Holiday provided through FOT (as defined below) the terms and conditions of the
holiday contract with that holiday operator apply to the whole holiday. Where FOT or any other
party involved in the provision of the portion of the holiday provided by FOT, FOT will only be
responsible for that portion of the holiday in accordance with its agreement with that holiday
operator and on the basis that these terms and conditions (save for those that provide that the
contract is with FOT) apply as far as FOT is concerned. In any event, in no circumstances shall FOT
have any liability greater than that provided for in these terms and conditions.

Definitions & Interpretations
“Booking”/“Booked” means the Passenger’s booking of a Holiday. “FOT” means Fred. Olsen
Travel Ltd, a company registered in England and Wales (Company registration number 2287241)
whose registered office is located at 2nd Floor, 64-65 Vincent Square, London, SW1P 2NU.
Fred. Olsen Travel Ltd is appointed by Star Clippers to act as exclusive sales agent in the United
Kingdom for the sale of cruise holidays on board.
“Force Majeure” means an unusual and unforeseeable event outside of the control of FOT
and includes but is not limited to war, threat of war, piracy or threat of piracy, riots, civil
disturbances, terrorist activity and its consequences, industrial disputes, natural and nuclear
disasters, fire, epidemics, health risks and pandemics including but not limited to incidents of
infectious or other diseases or illnesses, unavoidable and unforeseeable technical problems
with transport for reasons beyond FOT’s control or that of any suppliers of FOT, deviation At
sea in response to a distress call or other emergency, closed or congested airports or ports,
adverse weather conditions or adverse sea states, failure of power supplies, Passenger suicide
or attempted suicide or a Passenger’s deliberate exposure to unnecessary danger (except in an
attempt to save human life) or the consequences of participating in an unusual and dangerous
activity and any other circumstances of any nature whatsoever.
“Star Clippers” means Star Clippers Ltd., registered in the Bahamas, represented by Star Clippers
Monaco SAM, Clipper Palace, 4 rue de la Turbie, MC 98000 Monaco (hereafter “Star Clippers”)
as agent for the owners of the SPV Royal Clipper, SPV Star Clipper & SPV Star Flyer, passenger
vessels registered under the flag of Malta.

Interpretation
(a) a person includes a natural person, corporate or unincorporated body (whether or not having
separate legal personality); (b) a reference to a party includes its personal representatives,
successors or permitted assigns; (c) a reference to a statute or statutory provision:-
(i) is a reference to such statute or statutory provision as amended or re-enacted; and
(ii) includes any subordinate legislation made under that statute or statutory provision, as
amended or re-enacted; (d) a reference to “writing” or “written” includes faxes and emails.

How to Book
1.1 A Booking for a Star Clippers Holiday can be made with any travel agent or directly with FOT
(Telephone: 08452 006145; Fax: 01473 242667; website: starclippers.co.uk). Prior to making
a Booking these terms and conditions should be read and all those for whom the Booking is
made should be prepared to accept them, and have available the information required to make
a Booking.

The Contract
2.1 Once FOT has accepted the Booking and all payments due at the time of making the Booking,
then subject to the further provisions of this section a contract exists on these terms and
conditions that covers each and every passenger in respect of whom the Booking is made and
cannot subsequently be amended or transferred to a lower priced Booking. Bookings must be
accepted by FOT and cannot be accepted by any third party.
2.2 Notwithstanding paragraph 2.1, FOT has the right to refuse to accept any Booking even if a
deposit and full balance has been paid.
2.3 FOT is a member of ABTA (no. V3510), bonded as a Tour Operator and holds an Air Travel
Organiser’s Licence issued by the Civil Aviation Authority (ATOL 0944). This ensures that where
the holiday includes flights, in the unlikely event of insolvency of the licence holder, the CAA
will arrange to refund money paid for an advance Booking and ensure that passengers are not
stranded abroad. This is dealt with further under ‘Financial Protection’ below.
2.4 The contract for the holiday is subject to the availability of the vessel booked. In some
circumstances the vessel may become unavailable after the Booking has been made. These
circumstances may include (without restriction) the charter of the vessel to a third party. If
the vessel booked becomes unavailable for any reason then the passenger will be informed
as soon as practical. In this event, if possible and subject to availability, an alternative Star
Clippers Holiday will be offered to the passenger. If any such alternative cannot be offered or
the alternative offered is not acceptable to the passenger then a full refund of all amounts paid
for the Star Clippers Holiday will be made. However there will be no responsibility or liability to
the passenger with respect to flights, accommodation or other arrangements that do not form
part of the Star Clippers Holiday booked.
2.5 Star Clippers Holidays are planned far in advance and the contract is for the holiday booked
subject to alterations that may be made as a result of events, changes of circumstances or other
factors that have occurred or arisen since the holiday was planned. This is dealt with further
below under ‘Alteration and Cancellation by Operator’.
2.6 In no circumstances will there be any responsibility or liability to the passenger with respect
to flights, accommodation, land based activities or other arrangements that do not form part
of the Star Clippers Holiday. FOT, Star Clippers or anyone else that makes available shore tours,
excursions or land based activities or other arrangements during a Star Clippers Holiday does so
as agent for the operator of the shore activities and any amount paid is not part of the holiday
price whether or not the shore activities are booked or paid for at the same time as or before
or during the Star Clippers Holiday. However, should FOT or Star Clippers or their employees,
servants, agents or subcontractors or anyone else providing services under the Contract be
deemed to have any liability in connection with such shore activities, this shall be subject to
these terms and conditions.
2.7 The person making the Booking warrants that they have the authority to contract and
accept these conditions on behalf of all those in respect of whom the Booking is made. FOT,
its employees, servants, agents and subcontractors, the owner and operator of the ship and
any other party involved in the supply of services in connection with this contract shall all
have the benefit of all rights, exemptions and limitations in these terms and conditions. In no
circumstances shall the total liability of all such parties exceed that of FOT.

Financial Protection
3.1 FOT provides full financial protection for our package holidays. For flights based holidays this
is through our Air Travel Organisers Licence number 0944. In the unlikely event of our insolvency,
the CAA will ensure that you are not stranded abroad and will arrange to refund any money you
have paid to us for an advanced Booking. For further information please visit the ATOL website
at www.atol.org.uk. When you buy a package holiday that doesn’t include a flight, protection is
provided by way of a bond held by FOT with ABTA.
3.2 We will provide you with the services you have bought (or a suitable alternative). In some
cases, where we are not able to do so for reasons of insolvency, an alternative ATOL holder may
provide you with the services you have bought or a suitable alternative (at no extra cost to you).
You agree to accept that in those circumstances the alternative ATOL holder will perform those
obligations and you agree to pay any money outstanding to be paid by you under your contract
to that alternative ATOL holder, in which case you will be entitled to claim under the ATOL
scheme (or your credit card issuer where applicable).
3.3 From 1st October 2012 you will receive an ATOL certificate for all ATOL protected flight
or flight inclusive holidays booked with FOT trading as Star Clippers. This lists the flight,
accommodation, car hire and or other services that are financially protected, where information
is provided on what this means for the passenger and who to contact if things go wrong.
3.4 As a member of ABTA (membership number V3510), FOT are obliged to maintain a high
standard of service to you by ABTA’s code of conduct. FOT also offer an arbitration scheme for
the resolution of disputes arising out of this contract. This scheme is arranged by ABTA and
administered independently. It is a simple and inexpensive method of arbitration on documents
alone with restricted liability on costs. The upper limit on claims is £5,000 per person and
£25,000 per Booking form. The scheme does not apply to claims which are solely in respect of
physical injury or illness or their consequences. It can however deal with claims which include
an element of minor injury or illness subject to a limit of £1,500 on the amount the arbitrator
can award per person in respect of this element. Passengers’ request for arbitration must
be received by ABTA within eighteen months of travel and FOT have the option to agree to
mediation. Further information on the Code and ABTA’s assistance in resolving disputes can be
found on www.abta.com.

Deposit, Alterations and Final Payment
4.1 A deposit and any additional amount that may be required in respect of accommodation
booked on shore must be paid to FOT at the time the Booking is made. Other payments may
also be due at the time of booking. Money paid to a travel agent for a Holiday is held as agent
for FOT, whether or not that travel agent is otherwise acting as your agent or as agent for FOT.
However, payment to or acceptance of any money by a travel agent or other third party, even
if an agent of FOT, does not constitute acceptance of a Booking by FOT. Prior to acceptance of
the Booking and all payments then due, FOT has no obligation to the Passenger and may return
or authorise the return of any payments made with no penalty and without providing a reason.
4.2 The balance of the payment for the holiday is due and must be received by FOT no later than
9 weeks before departure for cruises excluding ocean crossings and 120 days before departure
for ocean crossings. Money must be paid in sufficient time for funds to reach FOT by the due
date. For any Bookings received after these dates, the full price is due and must be paid at
the time of Booking. If for any reason the balance is not received by FOT by the due date, FOT
reserves the right to cancel the Booking, retain the deposit paid and charge a cancellation fee of
the amount shown in the scale set out under ‘Cancellation by Passenger’ applicable at the time
of FOT’s decision to cancel. If the balance is not received but the holiday is not cancelled or is
rebooked, then the passenger will be liable to pay any increased cost including any increased
air fare. A payment made to a travel agent or any other third party must be made in sufficient
time for funds to reach FOT. 4.3 At the sole discretion of FOT a Booking may be amended at the
request of the passenger. A minimum administration charge of £50 per person per change may
be made for each such amendment accepted and in addition the passenger will be liable to pay
any increased cost of the holiday, including but not restricted to, any associated costs or charges
imposed by any airline or other party involved in the provision of the holiday.
4.4 A surcharge may apply to payments by credit card. For payments by American Express credit
card, a 2.5% surcharge applies.

Holiday Price, Other Charges and Price Guarantee
5.1 Published prices are based on operating costs and other factors at the date of preparation.
Published prices may be revised upwards or downwards at any time. Prices should be checked
at the time of Booking and may be subject to variation until the Booking is accepted by FOT.
5.2 Once a Booking has been accepted by FOT, no increase or decrease in the price will be made
except where stated in 5.3 below.
5.3 The price of a holiday once booked, accepted and confirmed may be subject to surcharge or
reduction for the following items: transportation costs, including the costs of fuel; dues, taxes or
fees for services payable at or in connection with passing through, arrival at or departure from
any airport, port or place; government action such as increases in VAT or any other government
imposed increases; or currency exchange rate fluctuations. Only amounts in excess of 2% of the
holiday price excluding insurance premiums and any amendment charges will lead to a surcharge
or reduction; any surcharge levied will include an amount to cover agent’s commission. If this
means paying more than 10% above the holiday price
quoted at the time of Booking, the passenger will be entitled to cancel the holiday with a full
refund of all money paid (not including any premium paid for holiday insurance and amendment
charges). Such a cancellation must be made within 14 days of the issue date printed on the
surcharge invoice. If a surcharge is made notice will be given in writing. Failure to pay a
surcharge within 14 days may be treated as cancellation of the Booking by the passenger, and a
cancellation charge of the amount shown under ‘Cancellation by Passenger’ applicable on the
date of FOT’s decision to cancel will be made. No surcharge or reduction will be made less than
30 days before the date of commencement of the holiday.
5.3 Please note that travel arrangements may not be purchased in local currency and changes in
the price of items listed may not have an equivalent direct impact on the price of the holiday due
to other factors including contractual and other arrangements in place to protect the holiday
price.
5.4 Any medical services provided during the holiday are outside the scope of the UK National
Health Service and charges may be made for services, drugs and other medical provisions.
5.5 On board payments by credit card or American Express charge card are subject to the
surcharges at 4.4 above. In case of failure to settle an on board account in full before leaving the
ship, an administration charge of £75 will apply.

Cancellation or curtailment by Passenger
6.1 A Booking may be cancelled subject to notice to FOT in writing and payment to FOT of a
cancellation fee in accordance with the following scales:
(i) Cruises excluding ocean crossings:- 63 days or more before departure - deposit plus full
amounts payable in respect of air fares; 62 days to 29 days before departure - full amounts
payable in respect of air fares plus 50% of the remainder of the full holiday price; 28 days or less
before departure or failure to travel - 100% of the full holiday price.
(ii) Ocean crossings:- 120 days or more before departure - deposit plus full amounts payable in
respect of air fares; 119 days to 90 days before departure - full amounts payable in respect of air
fares plus 25% of the remainder of the full holiday price; 89 days to 75 days before departure -
full amounts payable in respect of air fares plus 50% of the remainder of the full holiday price;
74 days or less before departure or failure to travel - 100% of the full holiday price.
6.2 The effective date of cancellation is the date of receipt of written notice by FOT. For the
avoidance of doubt, these charges will apply whatever the reason for cancellation, including
illness, incapacity, death or any other intervening event. If a cruise has already been started
and a passenger is unable to continue for any reason whatsoever including repatriation, illness,
incapacity, death or any other intervening event then FOT may resell any unused services or
accommodation, but no refund will be made.
6.3 Cancellation fees may be insurable. It is the passenger’s responsibility to make any such
claim under the terms of their insurance policy. Holiday insurance premiums are not refundable
in the event of cancellation.

Alteration and Cancellation by Operator
7.1 FOT reserves the right to cancel any Holiday at any time on the giving of written notice to the
Passenger. In any such instance the terms of the ABTA Code of Conduct will apply.
7.2 Published details of the holiday and details at the time of Booking may be subject to alteration
as a result of events, changes in circumstances or other factors that have occurred or arisen since
the holiday was planned. The priority is to provide the holiday as far as possible during the period
booked. Alteration may include omitting, substituting or adding ports of call or otherwise changing
the itinerary (including routing of the ship or flights and port of embarkation and disembarkation),
schedule, ship or other arrangements that form part of the holiday. Alteration of the holiday
may be made of necessity or because it appears to FOT or any other party acting as operator
responsible for the holiday or part of the holiday desirable for the safety, comfort or enjoyment of
passengers or the operational efficiency of the holiday. Where possible and appropriate, FOT will
make reasonable efforts to ensure that any changes are as limited as practical. Such alteration will
not amount to material alteration of the holiday contract.
7.2 Any cabin, room or seating booked or notified may be changed to another of equivalent or
higher standard to that booked at the sole discretion of FOT or any other party acting as operator
and no such change shall amount to a material alteration of the holiday contract.
7.3 Where before departure it is not reasonably possible or practical to provide the cruise
holiday (even by making changes) due to an event of Force Majeure, then FOT will give notice
of cancellation of the holiday as soon as reasonably practical and the passenger will be offered
a refund of all monies paid under the contract or, where possible, the choice of a replacement
holiday of equivalent value.
7.4 FOT has the right up to 56 days before departure to cancel the cruise holiday or any part of it
because the minimum number of passengers needed has not been achieved.
7.5 Where after departure it becomes impossible to provide any part of the holiday FOT or any
other party acting as operator will make suitable alternative arrangements at no extra cost to
the passenger. If this is not reasonably possible or practical equivalent transport will be provided
back to the place of departure or on to the final destination and where the holiday is curtailed
for each whole day lost the passenger will be reimbursed an amount equivalent to the daily cost
of the cruise part of the holiday.
7.6 Where delay occurs during the holiday due to fault on the part of FOT or any other party acting
as operator then alternative arrangements will be made where required and reasonably practical
to ensure the continuation of the holiday.
7.7 In the event of cancellation, alteration or delay (including prolongation of the holiday) FOT will
not be responsible for individual circumstances or arrangements, or losses arising from individual
circumstances or arrangements.

Conduct, Safety and Security
8.1 At any time during the holiday FOT or any other party acting as operator or otherwise
involved in the supply of services under this contract may take such steps as are deemed
necessary to prevent any risk to the health, safety, comfort or well-being of any person. This
may include taking action to transfer the passenger or anyone else from one cabin or seat to
another, to restrain, confine or otherwise deal with the passenger or anyone else as may be
considered necessary, or to refuse to embark or to disembark the passenger or anyone else
at any port or place. FOT or any other party acting as operator or otherwise involved in the
supply of services under this contract may also take such action as may be deemed necessary
to comply with any requirement or recommendation of any authority or advisor with respect
to the protection of the health, safety, comfort or well-being of the passenger or any other
person during the holiday. Where such action is taken as a result of circumstances that are
unforeseen, unforeseeable or that could not be avoided with the exercise of due diligence, then
the passenger shall not be entitled to any refund or compensation of any kind. If such action is
attributable to any fault on the part of the passenger, then the passenger will be liable to pay
any fines, losses, expenses arising or compensation or any other amount due to FOT or any other
party acting as operator or otherwise involved in the supply of services under this contract or
any other third party. In no circumstances shall FOT have any liability for prevention of boarding
of any form of transport due to a decision made by any party other than FOT.
8.2 FOT has the right to make, enforce and change (without prior notice) rules and policies for
the conduct of passengers on board relating to matters including, but not limited to, dress,
behaviour, alcohol and food. No animals, dangerous articles, or controlled or prohibited
substances may be brought on the holiday.
8.3 For the safety and security of all passengers it may be necessary to search passengers,
their cabins or luggage. Passengers will allow this to take place when authorised by the Captain
or a security or other officer and agree to follow any instructions or order in this regard. 8.4
The passenger will be responsible for any loss or damage caused by that passenger during
the holiday to any property or person or other third party or FOT, no matter how that loss
or damage is caused. If a passenger causes such loss or damage then FOT may require that
passenger immediately or at any time to pay to FOT an amount sufficient to cover, or on account
of, any loss or damage so caused.

Liability
9.1 The liability of FOT or any other party acting as operator or otherwise involved in the supply of
services under this contract may be limited by international conventions including those relating
to carriage by sea, including the Athens Convention 1974, carriage by air, including the Warsaw
Convention 1929 or the Montreal Convention 1999 and hotel stays, including the Paris Convention
1962, and in the case of all such conventions, and applicable Protocols or amendments. Where
these or any other conventions apply to any service or accommodation supplied during any part
of the holiday, no
matter by whom the service or accommodation supplied is directly performed, the limits of
liability afforded by such conventions apply to FOT and any other party acting as operator or
otherwise involved in the supply of services during the holiday.
9.2 Save as provided otherwise in these terms and conditions and subject to the provisions relating
to liability, including limits in these terms and conditions, all arrangements for the provision of
transport of passengers, their baggage and personal property, accommodation and other services
are in addition to these terms and conditions subject to the terms and conditions of airlines and
owners or operators of the cruise ships and all other service providers such as transfer operators,
hotels etc. 9.3 Unless otherwise provided for by force of law or in accordance with these terms and
conditions, the liabilities, duties, obligations and responsibilities of FOT or any other party acting
as operator or otherwise involved in the supply of services under this contract shall be limited in
accordance with the limits applicable to a carrier under the Athens Convention 1974 (Carriage
of Passengers and Luggage by Sea), as modified and set out in parts I and II of Schedule 6 of the
Merchant Shipping Act 1995 (‘the Convention”).
9.4 The liability of FOT or any other party acting as operator or otherwise involved in the supply
of services under this contract, for death or illness of, or personal injury to, any passenger, or the
loss of or damage to the luggage of any passenger is limited to the maximum amount specified
in Articles 7 and 8 of the Convention save in the case of valuables (as defined in Article 5 of the
Convention) where no liability is accepted unless such valuables have been deposited with the
carrier for the agreed purpose of safekeeping in which case liability will be limited to the limit
provided for in Article 8(3) of the Convention.
9.5 No responsibility is accepted for loss or damage caused to passengers by failure to
perform the contract or improper performance of the contract where the failure or improper
performance happens without fault on the part of FOT or any other party acting as operator or
otherwise involved in the supply of services under this contract because:
(i) it is attributable to fault on the part of the passenger; or
(ii) it is unforeseeable and unavoidable and attributable to a third party who does not supply
services included in the holiday; or
(iii) it is due to unusual and unforeseeable circumstances beyond the control of FOT the
consequences of which could not have been avoided by the exercise of due care, or an event
which FOT or anyone who supplies services included in the holiday booked could not foresee or
forestall including but not limited to circumstances related to unusual weather or sea conditions.
9.6 No liability is accepted in respect of arrangements or commitments made by or on behalf of
the passenger that are not part of the holiday contract.
9.7 If any term, condition, section or provision becomes invalid or be so judged, the remaining
terms, conditions, sections and provisions shall be deemed severable and shall remain in force.
9.8 In the event that FOT has any legal liability for any loss of or damage to property otherwise
than in accordance with the Convention and any other applicable conventions including the
Montreal conventions then its liability shall not at any time exceed £250 per Passenger and FOT
shall not at any time be liable for loss of or to any money, jewellery, valuables or medication.
Passengers are advised not to pack money, jewellery, other valuables or medication in their
luggage and must ensure that their personal possessions and valuables are with them at all
times.
9.9 All carriage (by land, air and sea) is subject to the conditions of carriage of the actual
operator / carrier. These may limit or exclude liability. Save as otherwise provided in these
Conditions, the carriers’ conditions of carriage are expressly incorporated into the Contract and
are deemed to be expressly accepted by the Passenger at the time of the Booking. Copies of
these Conditions are available on request from FOT.
9.10 FOT’s liability will not at any time exceed that of any carrier under the carrier’s conditions
of carriage and/or applicable or incorporated conventions.

Claims
10.1 Any matter which might give rise to a problem, complaint or claim must be notified to
the ship or hotel management, airline staff or other relevant supplier of services at the time
of the incident. If the matter cannot be rectified immediately FOT must be notified as soon
as possible and in any event notice of a claim must be given in writing to FOT within 30 days
of the matter arising. Special extra provisions set out below apply to loss, damage or delay
to baggage and to claims for illness or injury. Failure to give notice in accordance with these
provisions may mean that the matter cannot be properly investigated or rectified and this may
affect the passenger’s rights.
10.2 In the case of any claim for loss, damage or delay to baggage please note that (1) the
passenger must claim against the carrier or carriers responsible for actually performing the
carriage where the loss or damage happened immediately if and when the loss or damage is
or becomes apparent and in any event within 15 days from the date of redelivery, or when
redelivery should have taken place; (2) if the passenger wishes to make any sort of claim
against FOT or Star Clippers, the passenger must notify FOT directly in writing with a copy of
the notification to the carrier or carriers responsible for actually performing the carriage and
if asked to do so the passenger must assign all rights against such carrier or carriers to FOT.
10.3 Any illness or injury caused by or that the passenger considers may be attributable to
anything that happened during the holiday must be reported to the service provider or providers
responsible for the relevant part or parts of the holiday and to FOT (with a copy of any such
notification to any other provider or providers) immediately that the illness or injury becomes
apparent.
10.4 Unless a longer period is provided for by force of law, any claim shall be time-barred if
proceedings are not brought within 2 years of the end of the cruise.
10.5 Any claim or dispute arising out of or in connection with these terms and conditions or the
holiday shall be dealt with in accordance with English law and any proceedings shall be brought
before the Courts of England and Wales.
10.6 Some disputes involving claims up to a limited amount may be referred to independent
arbitration under a scheme devised by arrangement with ABTA and the Chartered Institute of
Arbitrators. The scheme does not generally apply to claims arising out of personal injury or
illness. Arbitration must be applied for within 9 months of return from the holiday (but may
be available in special circumstances outside this period). This is dealt with further under the
‘Financial Protection’ section above.

Assistance
11.1 At FOT’s sole discretion, FOT may afford or arrange assistance to any passenger who suffers
illness, personal injury or death during the holiday. Such assistance may take the form of advice,
guidance or initial financial aid where appropriate. Any expenses reasonably incurred for or on
behalf of the passenger, either in this connection or otherwise in respect of matters that are
not included in the holiday cost (including medical treatment and repatriation expenses) shall
be repayable by the passenger to FOT in full on demand (whether or not the passenger has
insurance cover for some or all of the expenses).

Material Facts
12.1. It is a condition of carriage that all material facts have been disclosed by the passenger
to FOT as if FOT were an insurer. A material fact is a fact likely to influence insurers in the
acceptance or assessment of insurance (for example, a matter relating to the state of health
of the passenger or a close relative). Where there is doubt as to whether a fact is ‘material’
then it should be disclosed.

Mobility and Special Assistance
13.1. Passengers must give written notice to FOT at the time of Booking of any disability,
mobility problem, or any other condition requiring special care, attention or treatment. If any
such condition arises after Booking then written notice must be given to FOT as soon as possible.
It may not be possible satisfactorily to accommodate a passenger with such a condition on board
a Star Clippers vessel. Passage may therefore be refused to those with such a condition at the
sole discretion of FOT or the operator.
13.2 Women who will be more than 28 weeks pregnant at the end of the holiday are not
permitted to travel. The carriage of children or infants may be subject to a minimum age.

Documentary and Medical Requirements
14.1. A full valid passport is required for all holidays, valid for at least 6 months after the date
of return to the UK. The passenger is responsible for ensuring compliance with all necessary visa
and other documentary requirements for the entire holiday, and shall have received all medical
inoculations necessary (notwithstanding that FOT may provide advice on these matters from
time to time). Advice on these matters may be obtained from the Foreign and Commonwealth
Office. At any port or place FOT or any other party involved in the supply of services in
connection with this contract may refuse travel or accommodation, or disembark any passenger
without compensation who in the opinion of FOT or other party involved might be excluded
from landing at any destination by Immigration or other Governmental Authorities or who
may be suffering from contagious or infectious disease or whose presence may be considered
detrimental to the safety or comfort of other holidaymakers or crew members.

Flights
15.1 This publication is the sole responsibility of FOT. It is not made on behalf of, and does not
commit any airline mentioned or any other airline whose services are used during the course
of the holiday. Notwithstanding this any rules, regulations, terms and conditions published by
any such airline will apply.
15.2 Published prices for fly/cruises are inclusive of specially negotiated airfares which are
subject to availability and may include an amount to cover flight disruption insurance. If no
aircraft seats are available at such fares in conjunction with a particular cruise at the time
of Booking then the fly/cruise option will not be offered. Flight upgrades/premium seats
for fly/cruises are limited in number. They will be allocated at the time of Booking, subject
to availability at the time of the cruise. Aircraft configurations are subject to change and in
the event of a flight operator being unable to provide premium seats on any service then any
payment of or towards an upgrade supplement will be refunded in full.
15.3 All published itineraries are based on current airline schedules. The passenger will be
notified of any changes. Details of which aircraft operator will be used for the holiday booked
and the type of aircraft operated cannot always be given at the time of Booking and may be
subject to change.
15.4 If the Contract does not include flights, it is the Passenger’s responsibility to obtain a valid
ticket direct from an air carrier suitable for and in time for travel to the vessel (and including
local transfers which the Passenger must arrange). FOT shall not be responsible for any liabilities
arising in respect of flights or transfers arranged by the Passenger.

Data
16.1 Personal details will be held and processed by FOT to enable fulfilment of the holiday
contract. This may involve passing these details on to third parties that may be outside the
European Economic Area. Personal details supplied to FOT may also be used for marketing
purposes. Marketing communications from FOT will allow the passenger the opportunity to opt
out of further marketing communications. FOT will not disclose personal details to third parties
for marketing purposes without express permission.

Travel Insurance
17.1 It is a requirement that travel insurance is taken out before travelling on a Star Clippers
Holiday. This should cover all appropriate travel, cancellation, medical and repatriation liabilities
for the holiday. Details must be provided on request including during the holiday if required.

Variation
18.1 No variation of these Conditions shall be effective unless in writing and signed by FOT.

Rights of Third Parties
19.1 Unless otherwise stated under these Conditions, a person who is not party to a Contract
shall have no rights under or in connection with it by virtue of the Contracts (Rights of Third
Parties) Act 1999.

Law and Jurisdiction
20.1 These Conditions and any dispute or claim arising out of or in connection with it or its
subject matter or formation (including non-contractual disputes or claims) shall be governed by
and construed in accordance with English Law.
21.1 The parties irrevocable agree that the courts of England and Wales shall have exclusive
jurisdiction to settle any dispute or claim that arises out of

THESE TERMS AND CONDITIONS SHOULD BE READ IN
CONJUNCTION WITH THE STAR CLIPPERS BROCHURE.

 

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